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Contact Us

Contact Us — Rivvled

We’re here to help. Whether you have a question about your order, want to collaborate, or just want to say hi, reach out to us and we’ll get back to you as soon as possible.

Customer Support Email:
📧 supportrivvled@gmail.com
⏱ Response Time: 24–48 hours

Business Hours:
Monday – Saturday: 10 AM – 6 PM (UTC)

Social Media:

Instagram: @rivvled_official

Collaboration / Partnership Inquiries:
📧 supportrivvled@gmail.com

General Inquiries:
📧 supportrivvled@gmail.com

Frequently asked questions

Every piece of Rivvled apparel is custom-made for you upon order. This process takes 1-2 days for production. Once complete, your order ships and typically arrives within 3-5 business days. You can expect your custom item in approximately 4-7 business days from the time you place your order.

To ensure the quickest delivery and highest quality, we partner with specialized production facilities globally. Depending on your location and the product, your order will be shipped from our closest manufacturing partner, ensuring speed and reliability.

We offer a 7-day exchange policy limited strictly to items with manufacturing defects or if you received the wrong item/size. Since our apparel is custom made-to-order, we do not offer returns or refunds for buyer's remorse (e.g., if you change your mind). Please check the size guide carefully before ordering!

We work hard to ensure the colors shown online are accurate. However, due to variations in monitor settings and the printing process on fabric, the actual color of the garment and print may vary slightly from what you see on your screen.

If you ordered multiple items (like a hoodie and a t-shirt), they might be produced and shipped from different facilities. If this happens, you will receive separate tracking numbers for each package. Rest assured, all items are on their way!

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Contact Us

Contact Us — Rivvled

Frequently asked questions